FAQ

Q.Can you produce the parts according to our drawing ?

A.Yes, we can process special ceramic parts by CNC machine 


Q.How many staffs in your factory?

A.We have totally 66 employees in 2023


Q.Which quality control certification do you have ?

A.We have ISO 9001 quality control certification


Q.What's the tolerance standard ?

A.All our products is do DIN 40680 Standard


Q.Do you test the products by any international third-party detection company ?

A.Yes, we have sent our sample to EU and test in each year.We can provide our latest test report by a famous third-party company in EU. 


Q.What's the max working temperature by your products ?

A.We can supply many materials which using different working temperature, like alumina 99.7%, our max.working temperature is 1850C (about 3362℉)


Q.Do you have stock ?

A.We have over 1,000 standard types stock in our warehouse, we can delivery it within 3 working days. 


Q.How long is your delivery time?

A.For standard size, we can delivery within 3 working days; customize size will be negotiated


Q.Does the package is safety ?

A.We can supply safety package for sea, airplane and express transport, we have over 16 years experience for international business.


Q.How many countries do you sold ?

A.We has been sold our ceramic parts to over 46 countries in worldwide and with good reputation. 


Q.Do you provide sample? Free or charge?

A.We can provide free sample with 1-2 pcs but customer will be paid the express carrier cost.


Q.What is the MOQ?

A.For standard size, the MOQ is 5-20pcs; customize size, will be negotiated.

Send Inquiry



+86-15993701193hj@engineeringceramic.com
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